Privacy Policy for Departure LLC

Last updated: 09.10.2024

1. Introduction

Welcome to Departure LLC ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.departuredelco.com] (the "Site") or use our services, including our online ordering and delivery services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

We collect information that you provide directly to us. For example, we collect information when you:

- Make a reservation

- Place an online order

- Sign up for our newsletter

- Participate in a survey or contest

- Contact us with questions or feedback

The types of information we may collect include your:

- Name

- Email address

- Phone number

- Mailing address

- Delivery address

- Dining preferences and dietary restrictions

- Payment information

- Transaction data

- Order history

3. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

- To provide, maintain, and improve our services

- To process and manage reservations

- To process and fulfill your online orders

- To facilitate delivery of your orders

- To send you marketing and promotional communications

- To respond to your comments, questions, and requests

- To monitor and analyze usage and trends

- To protect against, identify, and prevent fraud and other criminal activity, claims, and other liabilities

4. Transaction Data

When you place an order through our Site, we collect data necessary to process your payment and fulfill your order. This transaction data may include:

- Credit card number (we do not store full credit card numbers)

- Billing address

- Purchase amount

- Date of purchase

- Items purchased

We only retain this information as long as necessary to process your payment, fulfill your order, and comply with applicable law.

5. Delivery Information

If you choose to have your order delivered, we collect and process delivery information, which may include:

- Delivery address

- Delivery instructions

- Preferred delivery time

- Contact number for delivery-related communications

We use this information to ensure the successful delivery of your order and may share it with our delivery partners or third-party delivery services as necessary to complete the delivery.

6. Disclosure of Your Information

We may disclose aggregated information about our users without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:

- To our subsidiaries and affiliates

- To contractors, service providers, and other third parties we use to support our business (such as payment processors and delivery services)

- To fulfill the purpose for which you provide it

- For any other purpose disclosed by us when you provide the information

- With your consent

7. Cookie Policy

Our Site uses cookies and similar technologies to distinguish you from other users. This helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

Strictly Necessary Cookies: These are cookies that are required for the operation of our Site.

Analytical/Performance Cookies: They allow us to recognize and count the number of visitors and to see how visitors move around our Site when they are using it.

Functionality Cookies: These are used to recognize you when you return to our Site.

Targeting Cookies: These cookies record your visit to our Site, the pages you have visited and the links you have followed.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly3

8. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

9. Changes to Our Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this privacy policy.

10. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Departure Restaurant and Lounge

2 S Orange St., Media, PA. 19063

(610) 502-3833

[email protected]